E-mail Forwarding
 
Click to see a video walk-through to show you how to use this feature

You can have any or all your email forwarded to an outside email account or to a different email address within your domain.
Create a forward
Configure a forward
Forwarding to multiple addresses

 

To create a forward, do the following:

1.  Select Mail Info in the Mail Info menu.
2.  At the bottom of the page that appears, click Add new mail resource

 

3.  Choose Mail forward from the drop-down list and click Next:

 

4.  Agree with the charges, if any.
5.  On the page that appears, create the forwarding rule:

Local e-mail address: the address your mail will be forwarded from.
Remote e-mail address:
the address your mail will be forwarded to.
In case it is your local address, you must write it in full.

 

Configuring a Forward

To configure a forward, do the following:

1. Click the forward. This will open its properties on the right:

2. Configure forward properties:

Local: the local address your mail is forwarded from.
Remote:
any local or external address your mail is forwarded to.
Catch All:
if it's on, any email sent to a nonexistent account on your domain will be forwarded to the remote address(es).
Example:
you have a forward from president@example.com pointing to webmaster@example.com. If you mark this forward as catch all, incoming mail will be forwarded to webmaster@example.com. If someone sends an email to support@example.com, which doesn't exist, this particular message will still arrive at webmaster@example.com. If this forward wasn't marked as catch all, this message would bounce back to the sender with an error notification. Delete: click the wastebasket icon to delete the forwarding rule.
Trouble Ticket:
send your technical administrator a Trouble Ticket to get assistance with the forwarding rule.

Note: You can have a mailbox named, say, mailbox1@domain.com and then create a forward with exactly the same name, i.e. mailbox1@domain.com. However, in the control panel no mail sent to mailbox1@domain.com is stored in it. A forward works only as a forward.

 

Forwarding to Multiple Addresses

To add one more destination address to a forward, do the following:

1.  Click the forward. This will open its properties on the right.
2.  Click the Edit icon in the Remote field.
3.  Enter a new destination address.